Informativa sulle spedizioni
SHIPPING POLICY
At Gymfitily, we aim to provide a reliable and convenient shipping experience for all our customers worldwide.
1. Shipping Destinations
We offer shipping to customers worldwide, subject to product availability and shipping restrictions in certain countries or regions.
2. Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed during weekends or public holidays will be processed on the next business day.
Please note that processing times may occasionally be longer during periods of high order volume, promotions, or unforeseen circumstances.
3. Delivery Times
Estimated delivery times vary depending on the destination and shipping method selected at checkout.
Typical delivery times are approximately:
5–15 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs procedures, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout before the customer completes the purchase.
Free shipping may be available on orders over €120, where applicable.
5. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.
Tracking information may take several business days to become active after the order has been dispatched.
6. Customs, Duties and Taxes
For international orders, customs duties, import taxes, VAT, or other fees may apply depending on the destination country.
Unless otherwise stated at checkout, any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer.
Gymfitily is not responsible for delays caused by customs clearance.
7. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned to us or the carrier due to an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.
8. Lost or Delayed Packages
If your order appears to be delayed or has not arrived within the estimated delivery period, please contact us at:
support@gymfitily.com
We will investigate the shipment with the relevant carrier and assist you as soon as possible.
9. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product received.
This will allow us to investigate the issue and determine the appropriate solution.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
support@gymfitily.com
info@gymfitily.com
Gymfitily reserves the right to update or modify this Shipping Policy when necessary. Any changes will be published on this page.