Informativa sulla privacy

GYMFITILY operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the “Services”). GYMFITILY is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise conduct a transaction through the Services, or when you communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or is reasonably associated with you or another individual. Personal information does not include information that is collected anonymously or has been anonymized so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences derived from such information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account information, card payment details, financial account details, transaction information, payment method, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart, add to your wishlist, or purchase, as well as past transactions, returns, exchanges, and cancellations.
Communications with us, including information you provide when you contact customer support or otherwise communicate with us.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services and how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information.
Automatically through the Services, including through your device when you use our products or services or visit our websites, and through cookies and similar technologies.
From our service providers, including when we engage them to implement certain technologies or when they collect or process personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, perform our contractual obligations to you, process your payments, fulfill your orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to submit reviews, and provide a personalized shopping experience, such as product recommendations related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and advertising purposes, including to send you marketing, advertising, and promotional communications by email, text message, or mail, and to display online advertisements for products and services on our Services or on other websites.

These advertisements may be based on products you have purchased or added to your cart, as well as other activities you have performed through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against fraudulent, illegal, unsafe, or harmful activities, and protect the security of our Services and the public.

By choosing to use the Services and creating an account, you are responsible for protecting your account credentials. We recommend that you do not share your username, password, or other login information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from authorities or government agencies, to investigate or participate in legal proceedings, potential or ongoing claims, or other legal matters, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, storage, order fulfillment, and shipping.
With business and marketing partners to provide you with services and marketing advertisements. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies.
When you request or authorize us to disclose certain information to third parties, such as when necessary to ship your products or when you use social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.
When required to comply with legal obligations, including responding to subpoenas, search warrants, or similar requests.
To enforce our terms and policies and protect or defend the Services, our rights, and the rights of our users or other individuals.

Our Relationship With Shopify

The Services are powered by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services for you.

In order to provide and improve the Services, information that you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries different from your own.

We may also use certain enhanced Shopify features designed to help us protect, grow, and improve our business. These features may incorporate information received from your interactions with our store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you may be subject to their privacy and security policies and other terms and conditions.

We are not responsible for the privacy or security practices of such websites, nor for the accuracy, reliability, or completeness of information contained on those websites.

Information you provide in public or semi-public environments, including information shared through third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms.

The inclusion of such links does not imply our endorsement of the content or operators of those platforms, except as expressly disclosed through the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we are not aware of knowingly “selling” or “sharing” personal information, as those terms may be defined under applicable laws, of individuals under the age of 16.

Security and Retention of Personal Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Additionally, information you send to us may not be secure while being transmitted. We recommend using secure channels when communicating confidential or sensitive information to us.

The length of time we retain personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies.

Your Rights and Choices

Depending on where you live, you may have one or more of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances, and we may deny your request where permitted by applicable law.

Right to Access / Know

You may have the right to request access to the personal information we hold about you.

Right to Deletion

You may have the right to request that we delete personal information we hold about you.

Right to Correction

You may have the right to request correction of inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to receive a copy of your personal information and, in certain circumstances, request that we transfer it to a third party.

Communication Preferences

We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option included in our emails.

If you opt out of promotional communications, we may still send you non-promotional communications, such as messages relating to your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to applicable local laws and limitations, you may also have the following rights:

Right to object to or restrict processing: You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
Right to withdraw consent: Where your consent is required to process your personal information, you may have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights where indicated through the Services or by contacting us using the contact details provided below.

For more information about how Shopify uses your personal information and your rights, including rights relating to information processed directly by Shopify, please visit Shopify’s privacy resources.

You will not be discriminated against for exercising your privacy rights.

Before processing your request, we may need to verify your identity to the extent permitted by applicable law.

Where permitted by applicable law, you may appoint an authorized agent to submit a request on your behalf. Before accepting a request from an authorized agent, we may require proof that the agent has been authorized by you and may also ask you to verify your identity directly.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

For residents of the European Economic Area, you may contact the relevant data protection authority in your country.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside the country in which you reside.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on appropriate transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms approved by the relevant UK authorities, unless the transfer is made to a country recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the updated Privacy Policy on our website, update the “Last Updated” date, and provide any notice required by applicable law.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

GYMFITILY
Email: support@gymfitily.com